Refund Policy
Introduction
Thank you for choosing Path Pradharshak for your Career Guidance. We are committed to providing you with exceptional service. This Refund Policy outlines the terms and conditions for refunds related to our live video session services.
7-Day Refund Policy
We understand that plans change, and therefore offer a 7-day refund policy for our live video session services. To be eligible for a full refund, you must request a cancellation at least 2 days prior to the scheduled start time of the live video session.
No Refunds After Session Start
Once the live video session has commenced, no refunds will be issued. Live video sessions are designed to be interactive and timely, and their value is in real-time participation.
Exceptions
While we strive to provide the highest quality service, there may be exceptional circumstances where a refund may be considered. These circumstances include:
- Technical Issues: If there are significant technical difficulties preventing you from accessing or participating in the live video session, we may offer a partial or full refund at our discretion.
- Service Not Rendered: If the scheduled live video session is canceled by Path Pradharshak due to unforeseen circumstances, you will be offered a full refund or a reschedule option.
Requesting a Refund
To request a refund, please contact our customer support at [email protected] or +91 97829 88487 at least 7 days prior to the scheduled session date. You will need to provide your order number and the reason for your refund request.
Our Decision
The decision to grant a refund is solely at the discretion of Path Pradharshak. We will review your request and notify you of our decision within 4 business days.
Our services are delivered electronically. Upon successful payment, you will receive immediate access to your purchased live video session through Google Meet. Please note that we do not ship any physical products.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact our customer support at [email protected] or +91 97829 88487.
By purchasing a live video session from Path Pradharshak, you acknowledge and agree to the terms of this Refund Policy.